Customer Service Rep

Growth Resources recommends an assessment process to reduce risk and assure greater accuracy when hiring and promoting sales reps. Our process includes an online assessment questionnaire to define critical skills potential, preferred sales style, and key motivational characteristics.

Your sales rep candidate can fill in our questionnaire on any computer
connected to the internet. Within 24 hours of completion, we send you a report that summarizes the results and recommendations to hire, or not.

The Sales Rep Test Report: 

  • measures potential on-the-job strengths and weaknesses
  • provides motivational needs and coaching techniques for weaker skills.
  • can be compared to the profile of other of your existing sales reps to give you a clearer picture of how the candidate fits within your expectations.

Customer Service Rep Overview:

  • Willing to serve all types of customers
  • Uses customer contact to build business
  • Maximizes results by partnering as customer advocate
  • Driven to produce by creating enjoyable customer experience
  • Practical intelligence.

customer-service-rep-cr

 

 Request Sample Test

 

Sales Performance Resources

Russ Riendeau
East Wing Search Group
EastWingSearchGroup.com

Tom Searcy
Hunt Big Sales
HuntBigSales.com

Jack Daly
Professional Sales Coach
JackDaly.net

Gerry Layo
Sales Coach International
GerryLayo.com

Jeff Blackman
Blackman & Associates
JeffBlackman.com

Rich Burghgraef
Randolph Sterling
RandolphSterling.com